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ALPENSIA pyengchang resort

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Guest Information

Welcome to the Intercontinental Alpensia Pyeongchang Resort introduction.

  • Hours and Regulations

    Check-in time
    15:00
    Check-out time
    12:00
  • Guest Information

    Room type Number of rooms Number of guests Area(㎡)
    Superior King 97 rooms 2 Persons 76㎡
    Superior King (Slope view) 24 rooms 2 Persons 76㎡
    Superior Twin 56 rooms 2 Persons 76㎡
    Superior Twin (Slope view) 25 rooms 2 Persons 76㎡
    Junior Suite 6 rooms 2 Persons 103㎡
    Executive Suite 25 rooms 2 Persons 149㎡
    Deluxe Suite 2 rooms 4 Persons 228㎡
    Alpensia Suite 2 rooms 4 Persons 304㎡
    Presidential Suite 1 rooms 4 Persons 380㎡
  • Additional fee information

    Room capacity

    Standard (76㎡) , Junior Suite(103㎡), Executive Suite(149㎡) : 2 Persons Deluxe Suite(228㎡) , Alpensia Suite (304㎡) , Presidential Suite (380㎡) : 4 Persons

    error Free bottles of water, linen, and other amenities are provided free of charge according to the maximum number
          of guests allowed in the room, and additional fees will be charged for extra amenities requested.

    • - For an additional extra bed: KRW 44,000 (In the case of being part of our membership: KRW 22,000)
    • - For additional bedding (blanket): One extra bedding set is free of charge,
        and KRW 11,000 will be applied for each bedding from requesting more than two beddings
        (However, two extra bedding sets are free of charge in the Deluxe, Alpensia, and Presidential Suite)
  • Housekeeping

    Self-inspection when checking out

    • Check-out room inspection is carried out by the guests, and no separate staff will visit your room.
        Please check again whether you have left any belongings in the room.
    • Please check the following items before leaving.
      • - If you use the minibar, please check the consumed items and turn in the list to the front desk.
    • Please return the room key you received at check-in to the front desk.
    • If you require a late check-out, please contact the front desk and an extra fee will be charged for your extended stay.
  • Compliances

    Valuables (including cash) storage service

    • Please leave your valuables at the front desk.
    • Please note that the hotel is not responsible for lost items that were not stored at the front desk.

    Pets

    • Please refrain from bringing pets with you since the guests are not allowed to stay in the resort with their pets.
    • If you stay with your pets without notifying the membership resort, you will be charged extra fees (KRW 200,000) for cleaning
        and disinfection, and please note that you may be forced to leave the resort if you cause noise
        or similar actions that would cause public harm to other guests.

    Fire alarm

    • Use of a portable gas stove, electric grill, and outdoor barbeque grill inside the room may cause the fire alarm
        to ring due to the smoke and heat detectors installed in the room.
    • Please refrain from using the personal fire equipment.

    No smoking

    • All areas in the hotel prohibit smoking.
    • If you smoke in the guest room, the special room maintenance fee of KRW 200,000 will be charged,
        and you may be forced to leave the resort if you cause damages to other guests.